This is a complete independent facility, on the off chance that you misuse our services, live chat or emotionally solicit against us we will impair your records. However you have the liberty to state you fair wishes with us, contact with any staff should be done by both staff and client with the respect factor
- Emergency Support - We do not provide emergency support/ Phone Support/
- LiveChat Support. We are always available however you have to be patient to be attended to, on weekends we may not be swift in replies.
- Webmaster help - We do not offer any support for webmaster related issues and difficulty including coding,& installs.
- Error solving - If there is an issue then we can help you if it's possible from our end.
- Backups - We keep backups but we are not responsible for data loss, you are fully responsible for all backups.
- No spam-related materials,such as email lists,mass mail programs, among others.
- If anyone attempting to hack our server using your script,we will terminate your account to keep other users secured.
- NO CREDIT OR REFUND will be granted for interruptions of service,due to User Agreement violations.
Terms & Conditions for Users
We suggest you read carefully our services policy before opening an account with us,by getting an account with us you have fully concurred to adhere by our banking Terms and Conditions of Use, every single law and guidelines. If you disagree with any term,you are advised to walk away without registration with us once you registered you must comply with us to achieve a common goal as a company and client.
Support
Whenever you want you may get in touch with us for help through email, live chat, WhatsApp service. We will give a valiant effort to answer your request and questions.
Ownership
You can have more than one account with us
Warranty
We are very accountable and offer a transparent service
Unauthorized/Illegal Usage
You are demanded not to utilize your account with us for any illicit and dubious business deals. However if approved by the bank we would ensure a positive outcome and follow international law.
Payment/Refund Policy
No refund or cash back will be made. After a deposit has been successful,it is unlikely to reverse it. You concur that once you complete a deposit, you won't document a debate or a chargeback against us in any way or form. If you document a chargeback against us we have all authority to end your service with our bank and site.
Anti-Money Laundering Policy
We duly follow all AML(Anti-Money Laundering Policy): It is a set of regulations,laws and procedures that detect and prevent criminals from disguising illegal money, funds as legitimate income.
Do-Not-Call-Policy
We do not accept calls due to language barrier of staff and clients that don't share the same language
Cost Of Transfer
We demand a transfer fee payment preceding for international transfers, it can be 2-4% of your balance.